Skip to main content

Terms & Conditions

By using this website you agree to the Terms and Conditions laid out below. Please do not use this website if you are not in full agreement with our Terms and Conditions of usage.


The information provided on this site is intended for your general knowledge only and is not a substitute for professional medical advice or treatment for specific medical conditions. Always seek the advice of your GP or other qualified health care provider with any questions you may have regarding a medical condition. The information on this website is not intended to diagnose, treat, cure or prevent any disease. Never disregard medical advice or delay in seeking it because of something you have read on the Trichologica site. All orders placed through this website are subject to Trichologica acceptance, in its sole discretion. This means that Trichologica may refuse to accept, or may cancel, any order, whether or not it has been confirmed, without liability to you or any third party. Trichologica reserves the right to discontinue any program or offer.

Trichologica makes all attempts to portray accuracy on its website, but does not make any specific guarantees as to the accuracy, correctness or reliability of its website

Trichologica  does not make any assurances that the use of materials on this website do not contravene the rights of any third parties.

Trichologica , or any other person, people included in the creation, production or delivery of this website ARE NOT liable for any direct, indirect, incidental, consequential, or special damages arising from your access to this website. This includes the use, or inability to access the website. Trichologica, will not be liable for damages, or viruses infecting your computer or other equipment as a result of visiting, using or browsing our website, including the downloading of any content from it.

Any information sent to Trichologica, either by e mail or other method will not be deemed as privately owned and will be treated as non-confidential.

Trichologica may utilise ideas, know-how, techniques, and concepts contained within any communication you send for any purpose. In the same instance, Trichologica, accepts no responsibility for contents of any linked sites, or off-site pages, including and not limited to, marketing; manufacturing and developing products using such, sent information.

In the case of personal injury or death arising, or fraud occurring, nothing in these conditions will exclude or limit the liability of any party. Trichologica, reserves the right to make amendments and changes to its web pages, including updates/changes to terms and conditions and usage of the site every now and then without giving notice with regards these changes.

Not Healthcare Advice

This Site is not intended to provide diagnosis, treatment or medical advice. Products, services, information and other content provided on this Site, including information that may be provided on this Site directly or by linking to third-party websites are provided for informational purposes only. Please consult with a GP or other healthcare professional regarding any medical or health related diagnosis or treatment options. Information provided on this Site and linked websites, including information relating to medical and health conditions, treatments and products may be provided in summary form. Information on this Site including any product label or packaging should not be considered as a substitute for advice from a healthcare professional. This Site does not recommend self-management of health issues. Information on this Site is not comprehensive and does not cover all diseases, ailments, physical conditions or their treatment. Contact your healthcare professional promptly should you have any health related questions. Never disregard or delay medical advice based upon information you may have read on this Site. You should consult your GP about interactions between medications you are taking and nutritional supplements. Always check the product label or packaging prior to using any product. If there are discrepancies, customers should follow the information provided on the product label or packaging. Trichologica is not liable for any information provided on this Site with regard to recommendations regarding supplements for any health purposes. Trichologica makes no guarantee or warranty with respect to any products or services sold.  Trichologica is not responsible for any damages for information or services provided even if Trichologica  has been advised of the possibility of damages.

Customers outside of the UK

Customers who order from outside of UK are responsible for paying their duty tax . Our products are often shipped from our manufacture located in Italy so check before you place your order.